JumpStart to Jira for Administrators

Course Objectives

This course is approximately 50% hands-on, combining expert lecture, real-world demonstrations and group discussions with machine-based practical labs and exercises.  Working in a hands-on learning environment, exploring several practical use cases that provide context as to where and when to use Jira, students will learn about:

• user management
• global and project permissions
• project roles
• schemes
• configuration of issue types, workflows, and screens

Need different skills or topics?  If your team requires different topics or tools, additional skills or custom approach, this course may be further adjusted to accommodate.  We offer additional Jira, Agile, DevOps, container, and other related topics that may be blended with this course for a track that best suits your needs. 

Course Prerequisites

This is an introductory-level course for Administrators who are new to Jira (this is NOT for experienced Jira admin or users). Students should have a background in basic administration.

NOTE: End users not responsible for Jira administration should consider JumpStart to Jira for End Users as an alternative course.

Please see the Related Courses tab for specific Pre-Requisite courses, Related Courses that offer similar skills or topics, and next-step Learning Path recommendations

Course Agenda

Please note that this list of topics is based on our standard course offering, evolved from typical industry uses and trends. We’ll work with you to tune this course and level of coverage to target the skills you need most.

Getting started with JIRA Administration

• JIRA conceptual review
• Core concepts
• Terminology
• Infrastructure
• JIRA roles

Groups vs Roles

• Overview
• Project roles
• Creating a role
• Project scaling
• JIRA User management

Project Resolution

• Project status
• Resolved status
• Resolution date

Schemes

• Overview
• Project scope schemes
• Adding users to schemes
• Issue type schemes
• Notification schemes
• Permission schemes
• Issue security schemes
• working with schemes

JIRA as a Platform

• Overview
• What can be configured
• Basic JIRA project setup
• Advanced project setup

Workflows

• Overview
• Designing a workflow
• Defining a workflow
• Implementing a workflow
• Deploying workflows
• Workflow events
• Transitions and sub-tasks

Custom Fields

• Overview
• Field types
• Field context
• Limiting contexts
• Adding contexts
• Screens and field configuration
• Best practices for custom fields

User Lifecycle

• Overview
• Adding users
• Adding third-party users
• Modifying users
• Deactivating users

Remote JIRA Access

• Overview
• Emails
• SQL
• REST
• Webhooks
• XML and RSS
• Command Line Interface
• Integrating JIRA with other applications

Migrating Data into JIRA

• Overview
• Migration steps
• The CSV importer
• JIRA cloud migration

Summary and Best Practices

• Looking back at the “Big Picture”

Course Materials

Student Materials: Each participant will receive a digital Student Guide and/or Course Notes, code samples, software tutorials, step-by-step written lab instructions (as applicable), diagrams and related reference materials and resource links. Students will also receive the project files (or code, if applicable) and solutions required for the hands-on work.

Hands-On Setup Made Simple! Our dedicated tech team will work with you to ensure our ‘easy-access’ cloud-based course environment, or local installation, is accessible, fully-tested and verified as ready to go well in advance of the course start date, ensuring a smooth start to class and effective learning experience for all participants. In some cases we can also help you install this course locally if preferred. Please inquire for details and options.

Every-Course Extras = High-Value & Long-Term Learning Support! All Public Schedule courses include our unique EveryCourse Extras package (Course Recordings, Live Instructor Follow-on Support, Free *Live* Course Refresh Re-Takes, early access to Special Offers, Free Courses & more). Please inquire for details.