Jump Start to Jira for End Users (TTDV7541)

Course Objectives

Learning Objectives

Working in a hands-on learning environment, exploring several practical use cases that provide context as to where and when to use Jira, you’ll learn to:

• Grasp the Basics: Familiarize yourself with the fundamental concepts, terminologies, and infrastructure of JIRA to lay a strong foundation for effective usage.
• Master Business and Agile Projects: Gain hands-on experience in using JIRA for business and agile projects, enhancing your skills in task management, process management, and running projects with Kanban.
• Navigate Issue Management: Become proficient in dealing with issues, issue cloning, and time tracking to streamline your tasks and subtasks.
• Customize Field and Screen Management: Learn to tailor built-in and custom fields, and work with JIRA screens and screen tabs, personalizing your user experience.
• Map Out Your Workflow: Understand how to map business processes, manage workflows, and apply them to projects, transforming complex procedures into manageable steps.
• Sharpen Your Search and Reporting Skills: Utilize JIRA's powerful searching and reporting tools, mastering both basic and advanced search with JIRA Query Language (JQL), and creating insightful reports and dashboards.

Course Prerequisites

Audience 

This introductory-level course is ideal for project managers, team leaders, Scrum Masters, product owners, and members of technical and non-technical teams who are involved in project management or coordination. Individuals who aim to boost their productivity, enhance team communication, and streamline their workflow within their organization would greatly benefit from this course.

Pre-Requisites

While this course is designed for beginners, you should have a basic grasp of project management concepts will be helpful, even if it is from a non-software perspective.

Related Courses - Jira Training Suite

• TTDV7540      Jump Start to Jira for Administrators
• TTDV7541      Jump Start to Jira for End Users
• TTDV7543      Jump Start to Jira Portfolio / Planning with Jira Portfolio
• TTDV7544      Getting Started Jira for Team Members
• TTDV7545      Getting Started with Confluence (with Jira)
• TTDV7548      Next Level Jira (with Confluence)

Course Agenda

Please note that this list of topics is based on our standard course offering, evolved from typical industry uses and trends. We’ll work with you to tune this course and level of coverage to target the skills you need most.

1.       Getting started with JIRA

·         JIRA Overview

·         Core concepts

·         Terminology

·         Infrastructure

·         Users and Groups

·         JIRA roles

2.       Using JIRA for Business Projects

·         Overview of Projects

·         Project types

·         Project screens

·         Tasks and task management

·         Project Management

·         Process Management

3.       Using JIRA for Agile Projects

·         Overview of Agile with JIRA (very brief)

·         Kanban overview

·         Running a project with Kanban

·         Configuring agile screen

·         resolving an issue

4.       Issue Management

·         Overview of Issues

·         Working with issues

·         Issue cloning

·         Time tracking

·         Issues and comments

·         Tasks and subtasks

5.       Field Management

·         Overview of Fields

·         Built-in fields

·         Custom fields

·         Searching

·         Configuring JIRA for fields

6.       Screen Management

·         Overview of JIRA screens

·         Working with screens

·         Using screen tabs

·         Issue type screens

·         associating an issue type screen a with a project

·         Customizing JIRA screens

7.       Workflow and Business Process

·         Overview of Workflow

·         Mapping business processes

·         Managing workflows

·         Authoring a workflow

·         Updating an existing workflow

·         Workflow schemes

·         Applying a workflow to a project

8.       Searching and Reporting

·         Overview of Searching

·         Search screens

·         Basic search

·         Advanced search with JQL

·         Working with search results

·         Reports

·         Dashboards

·         Filters

·         Gadgets

·         Charts

9.       Summary and Best Practices

·         Looking back at the “Big Picture”

·         JIRA Administration Overview

·         Where JIRA fits into the Agile perspective

JIRA End-User best practices

Course Materials

Setup Made Simple! Learning Experience Platform (LXP) 

All applicable course software, digital courseware files or course notes, labs, data sets and solutions, live coaching support channels and rich extended learning and post training resources are provided for you in our “easy access, no install required” online Learning Experience Platform (LXP), remote lab and content environment. Access periods vary by course. We’ll collaborate with you to ensure your team is set up and ready to go well in advance of the class. Please inquire about set up details and options for your specific course of interest.