Jump Start to Jira for Administrators / Jira Administration (TTDV7540)

Course Objectives

Learning Objectives

This course is approximately 50% hands-on, combining expert lecture, real-world demonstrations and group discussions with machine-based practical labs and exercises.  Working in a hands-on learning environment you’ll learn to:

• Grasp Core Concepts: You'll familiarize yourself with the essential elements of JIRA, understanding its terminology and infrastructure to make your journey into JIRA administration as smooth as possible.
• Master JIRA Roles and User Management: You'll delve into the roles within JIRA, and learn how to scale projects effectively. Plus, you'll get a grip on user management to ensure everyone in your team is in the right place.
• Implement Schemes with Confidence: You'll understand and apply project scope schemes, issue type schemes, and more. By the end of the course, creating and implementing schemes will be second nature.
• Design and Deploy Workflows: You'll learn how to streamline project tasks by designing and implementing effective workflows. This skill is a game-changer for project setup and management.
• Command Custom Fields: Get hands-on with field types, field context, and screen configurations. You'll be a whiz at customizing JIRA to meet your project needs.
• Enable Remote JIRA Access: Learn to provide JIRA access remotely and integrate JIRA with other applications. This skill will take your administration capabilities to the next level, keeping your projects moving no matter where your team is located.

Course Prerequisites

Audience

This introductory-level course ideal for experienced Systems Administrators brand new to Jira who are looking to incorporate JIRA into their suite of management tools.

Pre-Requisites

Before attending the course, it's helpful if you have:

• Basic knowledge of system administration: You don't need to be a master, but some familiarity with concepts related to system administration would be beneficial.
• Understanding of project management principles: Knowledge of how projects are structured and what stages they go through will be advantageous when learning about JIRA's project management capabilities.
• Experience with team collaboration tools: If you've used other collaboration or project management tools, you'll find it easier to understand JIRA's functionality and interface.
• Basic troubleshooting skills: Knowing how to investigate and solve simple technical problems will help you get the most out of the hands-on labs.

Related Courses - Jira Training Suite

• TTDV7540      Jump Start to Jira for Administrators
• TTDV7541      Jump Start to Jira for End Users
• TTDV7543      Jump Start to Jira Portfolio / Planning with Jira Portfolio
• TTDV7544      Getting Started Jira for Team Members
• TTDV7545      Getting Started with Confluence (with Jira)
• TTDV7548      Next Level Jira (with Confluence)

Course Agenda

1.       Getting started with JIRA Administration

·         JIRA conceptual review

·         Core concepts

·         Terminology

·         Infrastructure

·         JIRA roles

2.       Groups vs Roles

·         Project roles

·         Creating a role

·         Project scaling

·         JIRA User management

3.       Project Resolution

·         Project status

·         Resolved status

·         Resolution date

4.       Schemes

·         Project scope schemes

·         Adding users to schemes

·         Issue type schemes

·         Notification schemes

·         Permission schemes

·         Issue security schemes

·         working with schemes

5.       JIRA as a Platform

·         What can be configured

·         Basic JIRA project setup

·         Advanced project setup

6.       Workflows

·         Designing a workflow

·         Defining a workflow

·         Implementing a workflow

·         Deploying workflows

·         Workflow events

·         Transitions and sub-tasks

7.       Custom Fields

·         Field types

·         Field context

·         Limiting contexts

·         Adding contexts

·         Screens and field configuration

·         Best practices for custom fields

8.       User Lifecycle

·         Adding users

·         Adding third-party users

·         Modifying users

·         Deactivating users

Remote JIRA Access

·         Emails

·         SQL

·         REST

·         Webhooks

·         XML and RSS

·         Command Line Interface

·         Integrating JIRA with other applications

9.       Migrating Data into JIRA

·         Migration steps

·         The CSV importer

·         JIRA cloud migration

10.    Summary and Best Practices

Looking back at the “Big Picture”

Course Materials

Setup Made Simple! Learning Experience Platform (LXP) 

All applicable course software, digital courseware files or course notes, labs, data sets and solutions, live coaching support channels and rich extended learning and post training resources are provided for you in our “easy access, no install required” online Learning Experience Platform (LXP), remote lab and content environment. Access periods vary by course. We’ll collaborate with you to ensure your team is set up and ready to go well in advance of the class. Please inquire about set up details and options for your specific course of interest.

For More Information

For more information about our training services (instructor-led, self-paced or blended), collaborative coaching services, robust Learning Experience Platform (LXP), Career Experiences, public course schedule, partner programs, courseware licensing options or to see our complete list of course offerings, solutions and special offers, please visit us at www.triveratech.com, email Info@triveratech.com or call us toll free at 844-475-4559. Our pricing and services are always satisfaction guaranteed.