Introduction to Jira for End Users | JumpStart to Jira

Course Objectives

This course is approximately 50% hands-on, combining expert lecture, real-world demonstrations and group discussions with machine-based practical labs and exercises.  Working in a hands-on learning environment guided by our expert Jira practitioner, you'll explore:

• Getting started with JIRA
• Using JIRA for Business Projects
• Using JIRA for Agile Projects
• Issue Management
• Field Management
• Screen Management
• Workflows and Business Process
• Searching and Filtering

Need different skills or topics?  If your team requires different topics or tools, additional skills or custom approach, this course may be further adjusted to accommodate.  We offer additional Jira, Agile, DevOps, container, and other related topics that may be blended with this course for a track that best suits your needs. 

Course Prerequisites

Attending students should be new to Jira (this is NOT for experienced users), and are required to have a background in basic Enterprise application development. Students should have experience working on project teams (in any capacity).

Course Agenda

Please note that this list of topics is based on our standard course offering, evolved from typical industry uses and trends. We’ll work with you to tune this course and level of coverage to target the skills you need most.

Getting started with JIRA

• JIRA Overview
• Core concepts
• Terminology
• Infrastructure
• Users and Groups
• JIRA roles

Using JIRA for Business Projects

• Overview of Projects
• Project types
• Project screens
• Tasks and task management
• Project Management
• Process Management

Using JIRA for Agile Projects

• Overview of Agile with JIRA (very brief)
• Kanban overview
• Running a project with Kanban
• Configuring agile screen
• resolving an issue

Issue Management

• Overview of Issues
• Working with issues
• Issue cloning
• Time tracking
• Issues and comments
• Tasks and subtasks

Field Management

• Overview of Fields
• Built-in fields
• Custom fields
• Searching
• Configuring JIRA for fields

Screen Management

• Overview of JIRA screens
• Working with screens
• Using screen tabs
• Issue type screens
• associating an issue type screen a with a project
• Customizing JIRA screens

Workflow and Business Process

• Overview of Workflow
• Mapping business processes
• Managing workflows
• Authoring a workflow
• Updating an existing workflow
• Workflow schemes
• Applying a workflow to a project

Searching and Reporting

• Overview of Searching
• Search screens
• Basic search
• Advanced search with JQL
• Working with search results
• Reports
• Dashboards
• Filters
• Gadgets
• Charts

Summary and Best Practices

• Looking back at the “Big Picture”
• JIRA Administration Overview
• Where JIRA fits into the Agile perspective
• JIRA End-User best practices

Course Materials

Each student will receive a Student Guide with course notes, code samples, software tutorials, diagrams and related reference materials and links (as applicable). Our courses also include step by step hands-on lab instructions and and solutions, clearly illustrated for users to complete hands-on work in class, and to revisit to review or refresh skills at any time. Students will also receive the project files (or code, if applicable) and solutions required for the hands-on work.