Course Overview
Overview
Jira is a versatile project management and team collaboration tool that streamlines workflows and enhances productivity across various industries. With robust features, Jira enables teams to effectively plan, track, and manage projects, while fostering efficient communication and collaboration. Confluence, a collaborative content management platform, seamlessly integrates with Jira, providing a unified workspace for project documentation and knowledge sharing. This powerful combination consolidates information, optimizes collaboration, and ensures project success through improved organization and communication, making Jira and Confluence essential tools for modern teams.
Getting Started with Jira and Confluence is a two hour quick skills style event that explores the leveraging Jira and Confluence for project management and team collaboration in software development processes, service management, and for greater task efficiency. You’ll also discover how Confluence seamlessly integrates with Jira to enhance documentation, communication, and knowledge sharing across your team.
Learning Objectives
This course combines expert-led presentations with practical demonstrations. Throughout the course you’ll explore:
- How to effectively navigate Jira's interface, create and manage projects, and utilize its features for efficient project management and team collaboration.
- How to create, assign, prioritize, and track tasks in Jira, while employing best practices for task organization and delegation within teams.
- How to integrate Confluence with Jira for enhanced project documentation, and effectively create, edit, and collaborate on Confluence pages to improve team communication and knowledge sharing.
Course Objectives
Learning Objectives
This course combines expert-led presentations with practical demonstrations. Throughout the course you’ll explore:
- How to effectively navigate Jira's interface, create and manage projects, and utilize its features for efficient project management and team collaboration.
- How to create, assign, prioritize, and track tasks in Jira, while employing best practices for task organization and delegation within teams.
- How to integrate Confluence with Jira for enhanced project documentation, and effectively create, edit, and collaborate on Confluence pages to improve team communication and knowledge sharing.
Course Prerequisites
Audience & Pre-Requisites
This course is geared for project managers, product managers, team leads, developers, quality assurance engineers, business analysts, and IT service management professionals who are new to Jira and Confluence. Attendees would benefit having some familiarity with:
- Fundamental project management concepts: A basic understanding of project management principles, such as project phases, task delegation, and resource allocation, will provide a solid foundation for learning Jira's functionalities.
- Familiarity with software development processes: While not mandatory, a basic understanding of software development life cycles, including concepts like requirements gathering, development, testing, and deployment, will enhance the learning experience for participants interested in Jira's software development features.
- Team collaboration experience: Previous involvement in collaborative projects or teamwork will help participants appreciate the benefits of Jira and Confluence in enhancing team communication and collaboration.
Course Agenda
- Jira Overview
- Brief description of Jira
- Discuss Jira value for modern software development efforts:
- How Jira streamlines the software development process, increasing efficiency and productivity.
- Jira for Service Management
- Present Jira Service Management as an ITSM solution for service request and incident management (change and problem management).
- Describe using Jira for problem management: Explore how Jira helps track and resolve incidents efficiently.
- Overview of how students get into Jira to track incidents: Explain the process of accessing Jira for incident tracking and management.
- Demo: How to access Jira, create a problem management, assign it to the appropriate team, and monitor its progress until resolution, highlighting the efficiency and ease of use in incident management.
- Using Jira in Software Development (40 minutes)
- Quick overview of features / value proposition
- Explore Task Management: Illustrate Jira's capabilities for organizing and tracking tasks, and how to create and access tasks and assignments:
- Explore common inefficient business tasks Jira can improve (for example, searching, research moving away from emailing tasks and assignments) and how create more efficiency using Jira
- Demo: Showcase how Jira eliminates inefficient communication methods; Adding and assigning tasks; Organizing tasks into sprints
- Confluence Basics (15 minutes)
- Overview of Confluence as a collaborative content management tool.
- Explain the integration between Confluence and Jira, enhancing project documentation and collaboration.
- Describe the benefits of using Confluence alongside Jira for improved team communication and knowledge sharing.
- Review how different organizations or industries leverage Confluence
- Demo: Showcase the process of creating, editing, and navigating Confluence pages.
- Wrap Up, Q&A & Continued Learning Resources
Course Materials
Setup Made Simple with our Robust Learning Experience Platform (LXP)
All course software (limited versions, for course use only), knowledge checks, digital courseware files or course notes, labs / data sets and solutions, live coaching support channels (as applicable) and rich extended learning / post training resources are provided for you in our “easy access / no install required” high-speed Learning Experience Platform (LXP) remote lab and content environment. Our tech team works with every student to ensure everyone is set up with working access and ready to go prior to every course start date, ensuring a smooth delivery and great hands-on experience.
